JW
JustWork
Frequently Asked Questions

How can we help you?

Find answers to common questions about JustWork

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Getting Started

2 questions

JustWork is a platform that connects clients with verified service providers nearby. Clients can post any job, and providers in the area can apply instantly.

Simply create an account, enter the job details, set your budget and location, and publish. Service providers near you will be notified immediately.

Safety & Trust

2 questions

Providers go through ID verification, service category validation, and community rating checks to ensure safety and trust across the platform.

Clients or providers can open a dispute from the job screen. Our support team will assist in reviewing and resolving the issue fairly.

Payments

3 questions

Clients add a payment method using Paystack. Payment is securely held and only released to the provider once the client approves the completed job.

Yes. We never store card numbers. Paystack handles the tokenization process, ensuring your information stays encrypted and protected.

It's free to sign up. A small platform fee is applied to completed jobs to support secure payments, notifications, and verification services.

For Service Providers

1 questions

Providers receive instant push notifications for jobs near their location. They can review the details, submit a quote, and chat with the client.

Get in Touch

Still need help?

Our support team is ready to assist you with any questions

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Phone Support

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Support hours: Monday - Friday, 9:00 AM - 5:00 PM SAST

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